All purchases at RealDudesInc are digital and considered final. We do not issue refunds by default, but every request is reviewed individually.
If you run into a genuine problem with something you bought, you can request a refund within 7 days of the purchase date. We'll look into it case by case, and a refund may be issued if we confirm the issue is caused by the product itself and we cannot resolve it for you. All requests are subject to management approval.
When you open a request, please be ready to share what you've tried: screenshots, error messages, or any other details that help us understand the issue.
Refunds will not be issued in the following cases:
- You changed your mind after buying.
- The purchase was made by accident.
- You're unhappy for personal or preference reasons.
- The product has already been delivered, activated, redeemed, or substantially used.
- A third-party platform bans, suspends, or restricts your account.
- The product is no longer available because its developer or brand discontinued or shut it down.
- Temporary downtime, maintenance, updates, or service interruptions affect the product.
- The product description, requirements, or compatibility info were on the product page and weren't reviewed before purchase.
- Your device, hardware, software, or operating system isn't compatible, and the compatibility requirements were stated on the product page.
- A product sold as a "lifetime" license, subscription, or access plan later becomes unavailable because the original developer, publisher, or provider discontinued, abandoned, restricted, or shut it down.
When something is sold as a "lifetime" product, license, subscription, or access plan, "lifetime" refers to the lifetime of the product as offered by its original developer, publisher, or provider, not by RealDudesInc. We don't own or operate most of the third-party products we sell. If the original provider discontinues, abandons, restricts, or shuts down a product, we cannot be held responsible for any loss of access, features, updates, or support, and refunds will not be issued for this reason.
Abusing the refund process, filing fraudulent disputes, or reversing charges after receiving a product will result in losing access to our services and being blocked from future purchases.
If you believe your situation qualifies, open a ticket in our Discord support server and a staff member will look into it.
Policy Changes
We may update this Refund Policy at any time. Changes take effect as soon as they're posted, and they apply to purchases made after the update. Continuing to use our services after a change has been published means you accept the updated policy.
By completing a purchase, you confirm that you have read and agree to this Refund Policy.