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Frequently Asked Questions

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BellTower: Arc Raiders Software Assistance

Common issues and the solutions for BellTower: Arc Raiders Software

How to redeem my key and download?

Requirements:

  • Recommended: make sure you’re on the latest windows version
  • Make sure your GPU Driver is up to date
  • Disable Discord Overlay / Nvidia Overlay / Shadowplay / ReShade / Overwolf
  • Uninstall Riva Tuner if you have it installed
  • Uninstall FaceIT AC if you have it installed
  • Don’t use a Custom OS
  • Windows App Scaling = 100%

Disable Windows Defender

  • Press Windows + I to open Windows Settings
  • Click Update & Security -> Windows Security -> Virus & threat protection
  • Locate the “Virus & threat protection settings” section and click Manage settings.
  • Real-time protection > TURN OFF
  • Cloud delivered protection > TURN OFF
  • Automatic sample submission > TURN OFF
  • Tamper protection > TURN OFF

WinRAR
Download WinRAR and install it

dControl

  • Download the Setup Files below
  • Unzip the downloaded .rar file (Password: 123)
  • Unzip dControl.rar (Password: sordum)
  • Run dControl.exe as Admin
  • Click “Disable Windows Defender”

Prepare your System:

  • Run our Auto Setup.exe as Admin and press “Auto Setup”
  • Close unused background apps

Loader Setup

Prepare the Game

  • Open Steam always as Admin
  • Set your game to Borderless / Fullscreen Windowed
  • Disable Frame Generation
  • Disable Nvidia Reflex
  • Don’t use any launch parameters (Right click the game -> properties)
  • Close the Game

The Loader

  • Visit: https://cheatsrv.cc/belltower
  • Enter your license key
  • Your client is generated specifically for you
  • Extract the Loader with WinRAR onto your Desktop or subfolder
  • Make sure the Loader is on the same Drive as your Game Installation
  • Be sure you don’t have any game open
  • Open the loader always as Administrator
  • Enter your key
  • Choose the Product
  • Press Load
  • Wait till the loader tells you to start your game
  • Start the Game

Extra Info

  • Menu Key = INSERT
  • Panic Key = DELETE

If you still experience any type of issues, open a ticket in Discord.

Got crashing issues? try these settings
  • Those ingame settings are confirmed to fix the crash some people have,
    be sure to follow them, especially to disable NVIDIA Reflex and Frame Generation:

On top of that make sure you don’t use Frame Generation / Anti-Lag / Nvidia Reflex or similar in the Nvidia / AMD Control Panel

belltower_arc1.png
belltower_arc2.png

Above fix didn't fix crashing issues? try these

Troubleshooter

Most crashes (on Inject or Ingame) are fixed by doing the following:

  • Run the AutoSetup.exe as Admin
  • Click “Auto Setup” -> “Reboot”

Stuck on Starting Cheat Overlay or Failed to find Overlay DLL
Please confirm you have done the following steps:

  • Core Isolation deactivated
  • Uninstall antivirus completely
  • Defender fully deactivated
  • Steam is started as Admin
  • Used the AutoSetup.exe and followed the full instructions
  • DO NOT have Riva Tuner installed (RTSS)
  • DO NOT have Faceit installed
  • DO NOT have Overwolf started
  • Disabled Nvidia and AMD overlay
  • Disabled Discord overlay
  • Disabled any other overlay

After a Cheat Update or if the menu / some feature isn’t working correctly
Do the following steps before reporting the issue

  • Go to %appdata% and delete the “cfg” folder
  • Use the AutoSetup.exe again
  • Use the Troubleshoot.exe and press “delete folders”

Still Crashing or having other issues?

  • Run the Troubleshoot Tool as Admin
  • Make a Screenshot of the Overview Page
  • Open a Ticket & Send it there together with your Issue

Download the troubleshooter tool from here.

Virtual Memory
  • In Windows Search, type “view advanced system settings” and click on it.
  • Go to Advanced tab, under Performance, click on Settings.
  • Go to Advanced tab, under Virtual Memory, click on Change.
  • Uncheck “Automatically manage paging file size for all drives”.
  • Select your Windows drive (usually C:)
  • Choose “Custom size” and set the “Initial size” and “Maximum size”.
  • Set Initial Size to 1.5x your Total RAM and Maximum 2GB above that
  • For example, if you have 16GB of RAM you set it to 24000 and 26000
  • To a Maximum of 32000 and 34000!
  • Higher than that is not needed
  • Click “Set” and then “OK”.
  • Afterwards restart your PC to apply

Still need help?

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